WHAT IS ISO 9001?
ISO 9001 is a Quality Management System (QMS) that is intended to support your company in ensuring that the needs of your customers are fully met whilst at the same helping to drive improvements throughout all elements of the business.
Implementation of ISO 9001 will help to ensure that customer service and satisfaction are maintained and provides a platform for business analysis therefore allowing deficiencies to be identified and rectified at an early stage.
KEY PRINCIPLES & BENEFITS
ISO 9001 will bring structure to your business facilitating a customer focusing approach. This in turn will provide a basis for continual improvement, engagement of staff and supply chain whilst allowing key business decisions to be made based on real evidence.
The benefits this will bring include –
- Ability to tender for public sector and authority projects
- Increase market share
- Demonstrate that your business has a true customer focus
- A business that will continue to improve long into the future